It is without question that no matter how hard (or serious) the problem is at work; an employee is obligated to fix it. Unfortunately, many bosses tend to think this way. They assume they are top dog in the company and view themselves as untouchable. Henceforth, it is someone else’s responsibility to find a solution and if the problem isn’t solved, bosses will immediately blame their team. Mentalities like this are toxic. They wither away your employee’s confidence, destroy morale, and they ultimately resign.
As good people, we view ourselves as problem solvers no matter the issue. We can handle almost anything thrown at us in a smart and professional manner. However, when you’re working in a business environment, you’re required to work as a team since no human being can undertake a thousand tasks alone. And certainly, one individual can’t propel the company single-handedly either. Therefore, that’s why a company requires multiple departments to function. Nonetheless, have you questioned exactly why a team is needed? It is recommended to adjust your personality to create a safe, trusting, and thriving environment for your team members.
- Create Trust
There are many ways to build trust between you and your team. You start by throwing a topic your teammates can engage with one another, including you. Keep in mind you’re here to build trust. Thus, avoid exhibiting any signs of aggression or arrogance. Next, offer a helping hand when they need it. Do not throw the blame on others, but instead, put your heads together to solve the problem. To cement the bond in your team, treat them for lunch or dinner. By performing this kind gesture, your team will perceive you in a good and positive light.
- Call Them by Their Name and Not Their Position
To be a good boss, you’ll have to toss away the mentality that you’re bigger and better than everyone. Although you are their boss—their leader—you can always socialize and develop a close-working relationship. There’s no rule where it says you can’t. You should encourage them to call you by your nickname (albeit with the use of a proper prefix in Thai). Make sure to never force your position or authority on anyone. In due time, they will reach a level of comfortability and happily talk with you.
- Ask the Team What Is Important to Them
Need to optimize the team’s performance? Ask them directly what kind of work they want to do or where they would like to improve or expand their skill sets. Question if they like to talk face-to-face or not. The more you understand their needs, they will see you as not just a boss, but as a reliable colleague they can depend on. By displaying compassion to others, it is no surprise your teammates will want to perform well under your guidance.
- Listen to the Team
A good boss always asks questions about the health of their team and teammates. Listen to what they have to say. Always remember to listen and absorb each employee’s criticism or opinion in return; each person thinks differently. Therefore, you can develop a strategy on how to work with each individual person to maximize their job performance.
- Company Transparency
Transparency is key. The more transparent you are with them, the more loyal they will be to you and the workplace. Nobody wants to blindly work for a company from dawn till dusk just for the sake of receiving their monthly salary. Keep everyone in the loop about the company’s agenda. This strengthens your bond with them. If they know what they are working for, they will strive for it and deliver exceptional outcomes you, and the company can be proud of.
Building respect with one another is a key component of exercising a healthy, boss and employee relationship. Professionally honor each success or failure with your team. How do you receive respect from your peers? Listen to them, be compassionate or empathetic, and maintain eye contact. By following these easy steps, your peers will realize and understand your sincerity and will be more than happy to work with you.
- Let Them Do the Work Themselves
Nobody enjoys being ordered around, especially by their boss. Once you pressure them into finishing a task, in response, they will develop negative feelings towards you. To prevent this from occurring, give them independence to finish their work without you hovering around them. Let them set their own schedule. When you give your employees the flexibility to work, they will be comfortable, produce great results, and become more responsible.
These fundamental techniques should be absorbed and understood by anyone in a position of power to help them ‘break the ice’ with their team. As I’ve previously mentioned, working alone might be beneficial to you, but working as a team, your chances of success will increase two-fold. Therefore, study these techniques and apply them in the real world. I guarantee the relationship between you and your team will increase exponentially.