The ability to produce good outcomes or being successful in your job does not only depend on your cool ideas, determination, or competency. You must engage and interact with many other people, including colleagues in the same team and those from other departments. So you cannot overlook on being on the same page is the prime key. This stems from efficient communication with the fewest errors possible.
“I’ve served General Washington (George Washington) when he was the Virginia senator, and also Dr. Franklin (Benjamin Franklin) in the Congress during the Revolution. I’ve never heard any of them speak for over 10 minutes before making a decision. They emphasize the main points and know well that minor points will follow” Thomas Jefferson
I agree with these three great founders of America. No matter who you are communicating with, your goal should be at the main objective. If your speech is lengthy, without substanc, pointless, or unintelligible, your work will surely be problematic. But not everyone will understand communication, or will be able to articulate their thoughts and understanding clearly and completely. It requires quite a lot of practice and organization. This is the course I’ve laid out for you.
- Be clear of the point you want to communicate – How can you make others understand what you want to say when you’re not even sure of the point of the objective you want to communicate yourself? So, first organize your points. You might note them down in bullet points, so you don’t confuse during the talk. Each point should be support with information from every aspect. So you can answer questions, clear up doubts, and use them to answer your colleagues’ questions.
- Know your audience – Even for the same project, but if you are working in a team, the division of responsibilities needs to be clear. Some points that are too specific might not need to be told to everyone, since it could create confusion. So, just separate out different points and who and how to communicate them to when you make the decision, so you could work on the points most suited to the person without having to repeat unnecessary parts. On top of that, the audience also affects the choice of language you use to communication appropriately.
- Listen to all sides before speaking – When you have your standpoint, don’t forget to listen to others’ opinions, so you can use them to process into a clearer idea, to understand others, and answer others’ inquiries. For good communication, you need to listen and understand what others have to say first, before you can understand it.
- Try to communicate frequently and continuously – Efficient communication needs to be done continuously, not spoken once and done. You must constantly keep in check whether everyone is on the same page, or whether a question has arisen or advice is required. Many problems at work originated not from communication or lack of communication, but from too much that it reaches the point of being annoying.
- Speak politely and sincerely – This is a point I think you cannot ignore. It doesn’t matter how on-point and how easy-to-understand your speech is. If you do not respect the audience by using the appropriate language and lack sincerity, I can guarantee no one will like to work with you. Better communication won’t help you then.
No matter how many tools and devices there are in this world to enhance the efficiency of communication. If flaws are the principles of your communication, there won’t be efficiency in communication. Therefore, before all else, make sure you understand the basic process of communication well.